|Position Description: *
||SUMMARY: The Executive Director is employed by the Board of Directors of the Anadarko Chamber of Commerce, and is responsible for effectively leading the organization such that it successfully achieves its mission of service to its members and to the City of Anadarko. Under the supervisor of the Executive Board, and at the direction of the Chamber of Commerce Board of Directors and the City of Anadarko, the Executive Director will carry out the day-to-day functions of the Anadarko Chamber of Commerce, will act as the main point of contact for the Chamber, will manage and oversee Chamber of Commerce member events and community activities, and will perform other duties as necessary in upholding the mission statement of the Anadarko Chamber of Commerce.
SUPERVISORY RESPONSIBILITIES: Office staff and volunteers
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following; other duties may be assigned.
1. Executes day-to-day operations of the Chamber by using data and information to monitor the programs and services of the Chamber; ensuring that the organization is operating within its budget; making fundraising recommendations to the Board and, upon approval, ensuring the success of such fundraising efforts; and pursuing practices to ensure that the organization is as cost effective as possible in providing valuable services to its members and in its overall operation.
2. Acts as the main liaison between the Chamber and its members, other community entities (such as city government, business groups and civic organizations), and other relative groups and individuals. Acts as the key representative and advocate for business owners and employers in the community, ensures positive member relations, and serves as a contact for economic development.
3. Provides support to Chamber Board of Directors by keeping them informed of operational, community, city and business events, issues and activities through reports at Board and Executive Board meetings. Formulates strategic direction and policy recommendations for Board review and action. Implements Board policy at the organizational level.
4. Seeks out, enrolls in, completes and stays current on training opportunities, including, but not limited to Oklahoma Chamber of Commerce Executives (OCCE) training, Certified Chamber Executive (CCE) classes, Oklahoma Municipal League (OML) Citizens Academy Leadership Training (CALT), and OML certified training for newly elected officials.
5. Joins and actively participates in Oklahoma Chamber of Commerce Executive Association, Oklahoma Southwest Alliance and Washita Valley Regional Partnership, and maintains Anadarko Chamber membership with the Oklahoma Chamber of Commerce, the U.S. Chamber of Commerce, and other relevant associations.
6. Plans, organizes, advertises and oversees services and events for members, including, but not limited to: annual Chamber Banquet, quarterly Business Afterhours meetings, monthly Business Roundtable, tourism and business initiatives, new member Ribbon Cuttings, and other opportunities for networking and business development.
7. Plans, organizes, advertises and oversees annual community activities as requested by the City, which may include, but is not limited to: Skateboard Tournament, Independence Day celebration, Summer Concert series, Fall Festival, Safe Trick or Treat, Christmas celebration and holiday light display, parades, festivals, job fairs, etc.
8. Establishes and participates in regular meetings with the City Manager to discuss City and Chamber activities, economic development and business issues; uses these discussions to formulate a concise and informative summary to present at monthly City Council meetings.
9. Networks with other Chambers of Commerce and Directors to gain, develop and share new ideas and activities.
10. Researches substantive criteria for choosing Business of the Month, then establishes and manages Business of the Month program, including developing and executing the benefits of the program (promotion, press release, certificate, etc.).
11. Creates, maintains and distributes Chamber directory on Chamber events, area activities, government, tourism and history, as well as a current member list with mailing and email addresses.
12. Implements community beautification campaign encouraging business and city involvement, and partners with the City on city-wide clean-up and improvement events.
13. Works diligently to grow membership base by creating and distributing welcome packets for new businesses; and builds and maintains positive relationships with existing businesses by making visits, responding promptly and appropriately to requests for information, and having regular and open discussions with business owners.
14. Keeps members and community informed of Chamber activity through creation and distribution of electronic newsletter, and contributes to Chamber’s online presence through updating website and social media information.
15. Works with City and city entities, such as the Heritage Museum and the Preservation Commission, to develop and promote the community through programs such as a walking history tour through downtown Anadarko.
16. Markets, distributes, maintains, and arranges for installation of downtown banners purchased by members through Chamber fundraiser.
||QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skills, abilities and behaviors required of this position.
Education and Experience: A bachelor’s degree in a professional discipline relevant to providing executive leadership for an organization of this type from an accredited college or university and a minimum of three (3) years of leadership, business, non-profit, public relations or fundraising experience is required. Designation as a Certified Chamber Executive (CCE) is strongly preferred.
Language Skills: Ability to effectively communicate, research, and present ideas. Strong people skills and ability to communicate effectively both to business professionals and the general public. Must possess excellent oral and written communication skills.
Math Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute ratios and percentages, and to interpret information in graphic form.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written and oral form. Ability to be well organized and meet multiple deadlines.
Computer Skills: Ability to use Microsoft Office software, including Word, Excel, Power Point and Outlook and experience using a personal computer is required. Experience with social media, website maintenance and e-commerce strongly preferred.
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
Dependability: Follows instructions and responds to direction; takes responsibility for own actions; commits to long hours of work when necessary to achieve organization’s goals and objectives; completes tasks on time or notifies appropriate person with an alternate plan; is consistently at work and on time; uses paid leave within policy requirements; informs designated Board member about necessary absences in a timely manner.
Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions.
Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
||CERTIFICATES, LICENSES, REGISTRATIONS: This position requires a current driver’s license.
WORK SCHEDULE REQUIREMENTS: This position usually works 40 hours a week, Monday through Friday, but may be required to work extra hours, travel overnight and/or travel on short notice as required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, sit, stand, drive, operate office equipment, type on a keyboard, talk and hear. The employee may be regularly required to travel to off-site locations. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and distance vision. Vision and hearing must be normal or corrected to normal. The employee must be able to work well under stress and meet deadlines.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The majority of work will be performed in an office setting with little temperature variance and minimal to moderate noise. There may be periods of high stress related to the responsibilities of this position.